{"id":1834,"date":"2023-05-25T08:53:17","date_gmt":"2023-05-25T08:53:17","guid":{"rendered":"https:\/\/jambo-creative.com\/?page_id=1834"},"modified":"2023-05-26T13:53:14","modified_gmt":"2023-05-26T13:53:14","slug":"faqs","status":"publish","type":"page","link":"https:\/\/jambo-creative.com\/index.php\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

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FREQUENTLY ASKED QUESTIONS<\/h2><\/span>
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<\/i><\/i><\/span>How much do you charge?<\/span><\/a><\/h1><\/div>
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On a project-by-project basis we usually base this on time spent at a fixed hourly rate agreed in advance, or if you prefer we can agree a fixed price once the brief is shared.\u00a0 Any adjustment to the fixed price will always be notified in advance if the work undertaken is outside the scope of the original brief.<\/p>\n

On a day-by-day basis, our daily rates start from \u00a3250.00 up to a maximum of \u00a3400.00.\u00a0 This includes any travelling* and parking costs which we may incur and these will not be charged separately.<\/p>\n

(* subject to distance\/location)<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Do you outsource your work?<\/span><\/a><\/h1><\/div>
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No. As a collective we have the creative abilities to proceed within Jambo Creative Solutions. If you contract with us, it\u2019s because you trust us.\u00a0 We\u2019ll return that trust with hard work and an honest open relationship.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>We are in a different time zone, can we still work together?<\/span><\/a><\/h1><\/div>
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Absolutely. Our creatives are Europe-based but with many of our clients spread across international offices, we\u2019re used to working with teams that are in different time-zones than us.\u00a0 We are happy to adapt as required.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What type of contract do you agree with clients?<\/span><\/a><\/h1><\/div>
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We work on retention contracts, contracts per project\/day, nda\u2019s and other different formulas. Let\u2019s have a chat and see which is best for you.\u00a0 Click here<\/a> to view an example of a standard fixed price contract.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Who owns the design work once finished and paid for?<\/span><\/a><\/h1><\/div>
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This will depend on who our client is.<\/p>\n

Individual clients <\/strong>– most of the time it\u2019s unnecessary for you to get \u2018ownership\u2019 of design files. You\u2019re unlikely to have a subscription to Adobe Creative Cloud or Audodesk Maya software, or have the steep learning curve involved in using the software to edit your file and editing or saving files incorrectly could cause problems and even cost you money.<\/p>\n

According to\u00a0www.gov.uk<\/a><\/u>\u00a0\u201cIn the case of literary, dramatic, musical or artistic works,\u00a0the author or creator of the work is usually the first owner<\/strong> of any copyright in it. An exception is where artistic work is made by an employee in the course of his employment, his employer is the first owner of any copyright in the work (subject to any agreement to the contrary).\u201d Another exception to this rule concerns brand identity work, such as logo design (which the company will trademark as their own) or websites, which require updating frequently.\u00a0 In summary, as the individual client you are paying for the\u00a0final artwork<\/strong>, not the tools that made it.<\/p>\n

Marketing Departments\/Agencies<\/strong> – if we are contracted specifically within an established company\/department\u00a0<\/strong>we usually work with files already owned by the client and produce work in accordance their brand and team guidelines and we are therefore unlikely to be the owner.\u00a0 We retain the right to use the work without restriction in accordance with our terms of contract.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What are your terms of payment and do you require a deposit?<\/span><\/a><\/h1><\/div>
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Individual Clients<\/strong> – Once we have assessed your design requirements, we will send you a quotation. Once accepted\u00a0new clients<\/strong>\u00a0are required to pay a\u00a050% deposit<\/strong>\u00a0before any design work is undertaken.<\/p>\n

Marketing Companies\/Design Agencies<\/strong> \u2013 we invoice every 30 days or at the completion of a specific project if within that period.<\/p>\n

All clients are bound by\u00a0standard\u00a030 day payment terms<\/strong>, and late payments will incur fees of 10% of the value of the invoice after it becomes 14 days overdue.<\/p>\n

Any additional design work above that agreed during the briefing process will\u00a0require a new quotation<\/strong>\u00a0being approved by the client. Additional rounds of amends may also be charged at an hourly rate.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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OUR CREATIVES\u2019 SUPPORT PARTNERS<\/h2><\/span>
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LET\u2019S WORK TOGETHER<\/h2><\/span>
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Please fill out the below form with your information and one of our team will be in touch shortly to discuss your support and project requirements.<\/p>\n<\/div><\/div><\/div>